Undecided you may put what’s taking place with Fitbit this morning higher than one Twitter use(Opens in a brand new tab)r has:
“Fitbit is down and I am unable to log that I am feeling confused about this.”
The app on each Apple and Android gadgets crashes for a lot of customers upon opening, and the web site Downdetector is reporting that 1000’s of customers have had points with the app since early this morning(Opens in a brand new tab). (Editor’s notice: Downdetector is owned by Mashable’s mum or dad firm, Ziff Davis).
What is going on on with the Fitbit app?
On Twitter, a number of customers say the app is crashing both upon launching or after a short while of use. Downdetector has seen a number of consumer points since 6 a.m. Jap time.
In keeping with The Verge(Opens in a brand new tab), that is removed from the primary time the Fitbit app has been having points just lately. In February, Fitbit, which is owned by Google, suffered a server outage that lasted into three days, then a second just a few days later.
Is Fitbit responding to the outage?
Although Fitbit’s predominant Twitter account (Opens in a brand new tab)has but to acknowledge immediately’s outage, the account @FitbitSupport (Opens in a brand new tab)has been reaching out to some customers who’re having points.
The assist account is suggesting customers force-quit the app and restart their cellular gadgets earlier than reaching out to their assist staff by way of DM with the e-mail deal with related to the Fitbit account and the mannequin of their cellular machine.
In one other case, the assist staff prompt merely attempting to make use of the app later(Opens in a brand new tab).